Taxi dispatch software by Proteract

Taxi dispatch software that runs your whole board

Assign every job to the right driver in one click, move each trip through its stages in real time, and keep a complete audit trail — from one shared board your whole shift watches together.

1 click
Job to driver
100%
Trip audit trail
4 classes
Fare rulebooks

In short

Taxi dispatch software is the system a taxi company uses to assign incoming jobs to drivers and track every trip from booking to completion. Proteract does it on a real-time board: unassigned jobs queue in one place, a dispatcher assigns a driver and vehicle in one click, and trips advance through assigned, en route, on board and completed — live, for every signed-in operator, with a full audit trail per job. Fares are quoted automatically from an editable per-vehicle-class rulebook, and completed trips flow into revenue reports that export to CSV. It is office-side software: there is no driver or passenger app and no GPS tracking today, and it runs in any modern browser from $49 per month.

What the dispatch board does

The dispatch board is the heart of Proteract — one shared, real-time screen where your shift takes bookings, assigns them and watches every trip move.

One-click assignment

Match any unassigned job to an available driver and vehicle without leaving the board.

Real-time for the whole shift

Every dispatcher sees the same queue, assignments and trip stages — updates land instantly, no refresh.

Full trip audit trail

Each job records every status change, so disputes and reviews are settled by the log, not memory.

Automatic fare quoting

The rulebook quotes base, distance, time, minimum and night-surcharge fares before dispatch.

Scheduled and on-demand

Handle pre-booked airport runs and immediate street jobs in the same queue with payment state tracked.

Works on any screen

Dispatch from the office desk, a tablet at the stand or a phone on the road — nothing to install.

How dispatching works, job by job

  1. 01

    A booking lands on the board

    Phone, web or scheduled — every job appears on the live dispatch board with passenger details, pickup and drop-off, vehicle class and its automatically quoted fare.

  2. 02

    Assign in one click

    Unassigned jobs sit in a single queue. Pick an available driver and vehicle and the assignment is broadcast to every signed-in operator instantly.

  3. 03

    Trip stages update live

    Move the trip through assigned, en route, on board and completed. The board updates in real time — no refresh, no conflicting copies of the day sheet.

  4. 04

    The rulebook prices it

    Each vehicle class carries its own base fare, per-kilometre and per-minute rates, minimum fare and night surcharge, so quotes are consistent no matter who books.

  5. 05

    Every job leaves a trail

    Completed trips keep a full audit trail and flow straight into revenue reports, which export to CSV for your accountant.

Pricing, by fleet size

Dispatch is included in every plan — the tiers are sized by driver count, not by features on the board.

Starter

For single-garage operators finding their rhythm.

$49/month

Up to 10 drivers

  • Live dispatch board
  • Bookings ledger & CSV export
  • Driver and vehicle records
  • Revenue reports

Fleet

Most popular

The full control room for a growing operation.

$149/month

Up to 50 drivers

  • Everything in Starter
  • Compliance alerts for licences & inspections
  • Editable fare rulebook per vehicle class
  • Driver leaderboard & payment mix analytics

Enterprise

Multi-depot operations that never stop moving.

$399/month

Unlimited drivers

  • Everything in Fleet
  • Unlimited drivers and vehicles
  • Priority support
  • Advanced revenue analytics

Prices in USD. You can change or cancel your plan from the billing page at any time.

Dispatch questions, answered

Put your whole shift on one board

Create your operator account, set your fare rulebook, and start dispatching in minutes — no installation, no hardware.