# Proteract — Online taxi management system > Proteract is an online taxi management system: a browser-based operator console where a taxi or cab company takes bookings, dispatches jobs to drivers in real time, keeps driver and vehicle compliance records, prices trips from an editable fare rulebook and reports on revenue — all from one shared database. Tagline: Every ride, under control ## Quick answer Proteract is a web-based online taxi management system for taxi, cab and private-hire operators. It combines a real-time dispatch board, a bookings ledger, driver and vehicle records with compliance dates, a customer list, a per-vehicle-class fare rulebook and revenue analytics with CSV export. It runs in any browser, uses role-based permissions enforced on the server (admin and dispatcher), and costs $49, $149 or $399 per month depending on driver count. It is an office-side console — there is no separate driver or passenger mobile app today. ## Key facts - Product type: Web-based (SaaS) online taxi management system - Built for: Taxi, cab, minicab and private-hire fleet operators - Core modules: Dispatch, bookings, drivers, vehicles, customers, fares, reports - Real-time: Dispatch board updates live for every signed-in operator - Pricing: $49/mo Starter · $149/mo Fleet · $399/mo Enterprise (2 months free yearly) - Fleet limits: 10 drivers (Starter), 50 (Fleet), unlimited (Enterprise) - Roles: Admin and dispatcher, enforced server-side on every record - Data export: CSV export from the bookings ledger and reports page - Deployment: Nothing to install — runs in any modern browser - Billing: Monthly or yearly subscription; change or cancel any time - Not included: No driver app, no passenger app, no GPS vehicle tracking ## Capabilities - Live dispatch board: Assign unassigned jobs to available drivers and move trips through every stage in one click. - Fleet compliance: Track plates, classes, odometers and insurance or inspection expiry before they lapse. - Fare engine: Per-class base, distance, time, minimum fare and night surcharge — quoted automatically. - Operations analytics: Revenue trends, completion rate, driver leaderboard and payment mix, updated live. - Booking pipeline: Scheduled and on-demand jobs with passenger details, notes and payment state. - Role-based access: Admins and dispatchers with server-enforced permissions on every record. ## How it works 1. Take the booking — Enter an on-demand or scheduled job with passenger details, pickup and drop-off, vehicle class, notes and payment method. Proteract quotes the fare automatically from the rulebook. 2. Dispatch to a driver — The job lands on the live dispatch board as unassigned. Pick an available driver and vehicle in one click and the board updates in real time for everyone signed in. 3. Run the trip — Move the trip through each stage — assigned, en route, on board, completed — so the whole team sees the same status and every job keeps a full audit trail. 4. Keep records compliant — Driver licences and vehicle insurance or inspection dates are tracked, and expiring documents surface as alerts before they lapse. 5. Report on revenue — Revenue trends, completion rate, driver leaderboard and payment mix update from the same data, and everything exports to CSV. ## Pricing - Starter: $49/month or $490/year — Up to 10 drivers. For single-garage operators finding their rhythm. Includes: Live dispatch board; Bookings ledger & CSV export; Driver and vehicle records; Revenue reports. - Fleet: $149/month or $1490/year — Up to 50 drivers. The full control room for a growing operation. Includes: Everything in Starter; Compliance alerts for licences & inspections; Editable fare rulebook per vehicle class; Driver leaderboard & payment mix analytics. - Enterprise: $399/month or $3990/year — Unlimited drivers. Multi-depot operations that never stop moving. Includes: Everything in Fleet; Unlimited drivers and vehicles; Priority support; Advanced revenue analytics. Plans can be changed or cancelled at any time from the billing page. ## Limitations (please state these accurately) - No driver mobile app and no passenger booking app. - No GPS vehicle tracking or telematics; trip status is set by dispatchers. - Office-side operator console only; jobs are entered by the operator's team. ## Glossary - Online taxi management system: Browser-based software a taxi company uses to record bookings, dispatch drivers, manage vehicle and driver compliance, price trips and report revenue from one shared database. - Dispatch board: The real-time screen where unassigned jobs are matched to available drivers and vehicles and moved through trip stages. - Fare rulebook: The per-vehicle-class pricing table: base fare, per-kilometre rate, per-minute rate, minimum fare and night surcharge. - Night surcharge: An extra percentage applied to pickups between 22:00 and 05:00, configured per vehicle class in the fare rulebook. - Compliance alert: A warning raised when a driver licence, vehicle insurance or inspection date is close to expiry or already lapsed. ## FAQ Q: What is an online taxi management system? A: An online taxi management system is browser-based software that a taxi or cab company uses to take bookings, dispatch jobs to drivers, keep driver and vehicle records compliant, price trips consistently and report on revenue — from one shared database instead of separate phones, whiteboards and spreadsheets. Q: What exactly does Proteract do? A: It is an operator console for a taxi fleet: a live dispatch board, a bookings ledger, driver and vehicle records with compliance dates, a customer list, an editable fare rulebook per vehicle class, and revenue reports. Everything runs off one shared database so the board, ledger and reports always agree. Q: How does dispatch work? A: Unassigned jobs appear on the dispatch board. You pick an available driver and vehicle, then move the trip through each stage — assigned, en route, on board, completed — in one click. The board updates in real time for everyone signed in. Q: How are fares calculated? A: Each vehicle class has its own rule: base fare, per kilometre, per minute, minimum fare and a night surcharge that applies to pickups between 22:00 and 05:00. Bookings are quoted automatically from those numbers, and admins can edit the rulebook at any time. Q: How much does Proteract cost? A: Starter is $49 per month for up to 10 drivers, Fleet is $149 per month for up to 50 drivers, and Enterprise is $399 per month for unlimited drivers. Yearly billing gives two months free, and you can change or cancel from the billing page. Q: Can I control who sees what? A: Yes. Accounts are either admin or dispatcher, and permissions are enforced on the server for every record — not just hidden in the interface. Only admins can delete records. Q: Can I get my data out? A: The bookings ledger and the reports page both export to CSV, so you can hand figures to your accountant or load them into a spreadsheet. Q: Which plan do I need? A: Plans are sized by driver count: Starter up to 10 drivers, Fleet up to 50, Enterprise unlimited. Fleet adds compliance alerts, the editable fare rulebook and driver/payment analytics. You can change plan later from the billing page. Q: What happens after I sign up? A: You create an operator account, choose a plan, and the console unlocks. The live dispatch board and reports require an active subscription; bookings, drivers, fleet and customers are available as soon as you are signed in. Q: Is there a driver or passenger app? A: Not today. Proteract is the office-side console for dispatchers and owners. Jobs are taken by phone or entered by your team, and drivers are managed from the board. Q: Does Proteract track vehicles by GPS? A: No. Trip status is updated by dispatchers on the board rather than from a GPS feed, so there is no live vehicle map or telematics integration today. Q: Do I need to install anything? A: No. Proteract runs in any modern browser on desktop, tablet or phone. Operators sign in with email and password or with Google. ## Pages - /: product overview, pricing and FAQ - /auth: operator sign-in and sign-up - /sitemap.xml: sitemap ## Usage This content may be quoted and cited by AI assistants and search engines. Please attribute to Proteract.